Frequently Asked Questions
These are some of the questions we are often asked in the salon. Of course we haven't listed everything and there may be something you wish to ask us that we haven't put below. If you have a question we haven't covered, please send it to us via our e-mail form on this page and we will reply to you with an answer, but also try to include it here as soon as we can.
- the klinik team
The best way of finding a new hairdresser is through recommendation.
If you see a friend or colleague that have a fantastic style, go and ask them where they had it done and who was their stylist.
If you are nervous, book in for a free consultation or just a blow-dry to get the feel for the place.
Bring pictures in to show what your inspiration is. This is a great way to explain a difficult style.
Dont be afraid to ask questions regarding maintenance, product use and other suggestions your stylist will discusse to get the best out of your hair.
The most important bit is that you feel your stylist fully
understand what you wish to have and that you feel you have a open communication with your stylist.
If you are new to colouring we would recommend a Sebastian Cellophane color shine that will just color your top layer of your hair and fade away over a short period of time.
If you would like something a little bit more lasting you can go for
L’Oreal Diacolor which will tone your hair but without the regrowth a permanent color will give.
If you are after something more lasting you can go for some fine
weaved high lights within the hair so it will not show much on your parting as it grows out. A recommended permanent color would be L’Oreal Luo color which will give a translucent natural tone to your hair.
A paddle brush is a great brush to use for smoothing and straightening. It is great to use on long one length hair but also on a longish bob.
A Denman brush is a fantastic brush to use on a short bob or a medium layered hair as it will create a sleek finish with volume on the roots.
A round brush is a great tool for medium to long layered styles. To create volume and and kick to the ends use a heat retainer brush. For best result cool the hair in the brush as this will set the hair and create a beautiful tousled look.
For more a lasting look we would recommend the ghd tools. They have come out with a new range that are fabulous for various finishes.
ghd V gold comes in 3 sizes. Max, Classic and Mini. Glimmering gold accents and plates and an enhanced design give the ghd V gold stylers a luxe feel. Smoother gold plates glide effortlessly through the hair to make straightening on all hair types and lengths even quicker and easier, while their contoured edges help to create perfect curls and waves, all with a high shine, salon-style finish. A handy protective plate guard also allows you to pack up your styler straight after use while an automatic sleep mode is activated if the styler isn't used for 30 minutes. Universal voltage ensures you’ll get the same styling performance wherever you are in the world, making this styler a great choice if you travel frequently.
ghd Eclipse is the ground-breaking new styler that styles faster with less heat. With the ability to tackle any hair texture quickly and easily, creating long lasting gloss and unbeatable shine. Using new, innovative and patented tri-zone™ technology – developed exclusively by ghd scientists to take hair styling into a new era – ghd eclipse® can radically transform even the most challenging hair, quickly and easily without turning up the heat. It can also style larger sections of hair in a single stroke, making styling significantly faster on all hair types. The new ghd eclipse® uses the optimum heat of 185°C to deliver the best and fastest results yet, whilst actually making your hair stronger! The new tri-zone™ technology also uses three quick-thinking sensors on each plate to ensure there is no loss of heat during styling, locking in unbeatable professional results and shine for longer.
ghd Curve comes in two sizes 32 mm and 26 mm. This tong contains patented tri-zone® breakthrough ceramic technology that guarantees the right curling temperature of 185°C. This is maintained with six quick-thinking sensors in the tri-zone® barrel that ensures the optimum temperature is delivered constantly and evenly all along the barrel of the tong; delivering lasting curls that are formed fast and stay locked-in, while respecting the health of your hair. The protective cool tip provides you with a safe place to hold the hair in place while you curl, and the built-in safety stand allows you to place the tong down securely during styling. Other handy features include a professional-length cord to allow for flexible styling, automatic sleep mode after 30 minutes without use and universal voltage, so you can use your tong anywhere in the world.
ghd Wand comes in two sizes, 38mm - 26 mm and 28mm - 23 mm. Each ghd curve® wand contains patented tri-zone® breakthrough ceramic technology that guarantees the right curling temperature of 185°C. This is maintained with six quick-thinking sensors in the tri-zone® barrel that ensures the optimum temperature is delivered constantly and evenly all along the barrel of the wand; delivering lasting curls that are formed fast and stay locked-in, while respecting the health of your hair. The protective cool tip provides you with a safe place to hold the hair in place while you curl, and the built-in safety stand allows you to place the wand down securely during styling. Other handy features include a professional-length cord to allow for flexible styling, automatic sleep mode after 30 minutes without use and universal voltage, so you can use your wand anywhere in the world.
To start off with protecting your hair we would recommend Redken Smooth Lock Shampoo and Conditioner. It delivers almond oil and thermo - activated polymer to deeply nourish, protect and tame your hair with lasting effect. For styling we would firstly recommend Redken Pillow proof Express Primer. It will even out your hair porosity and also protect from heat. This primer can be used in combination with any other styling product. When using the Ghd Irons, we would recommend to finish off with Redken Iron Shape. This Thermal spray heat protects up to 450 F / 320 C but also gives added hold and shine to your curls.
I have white / grey hair and would like to use a product that will neutralise the yellowish tones. What would you recommend?
If you would like a product that there is no commitment to we would recommend Loreal Shine Blond Shampoo.
The anti yellowing agent in the shampoo will neutralise the unwanted tones in your hair and replace it with a glossy smooth finish.
When you are shampooing your hair make a lather.You can leave it on the hair for a few minutes to get a stronger result. Make sure you wash your hands immediately after use as a bluish residual veil may remain on them.
If it is a conditioner you are after we would recommend Redken Blonde Idol Custom-Tone Conditioner Violet for Cool Blondes. It comes with Kera-Bright System to preserves tone and keeps your blonde brilliant between salon visits.
It has a dual-chamber that releases a custom calibrated blend of colour-depositing and conditioning formulas that can be adjusted as needed over time.
It is Violet, for cool or platinum blondes, helps neutralise brassiness.
It will deeply condition, strengthen and help preserve tonality between salon visits.
We use Kerastraight Keratin Treatment. It smoothes your hair without damaging or changing its structure. The treatment can be use on all hair types, including hair that has been chemically treated i.e. coloured, permed, relaxed, highlighted and bleached.
Because the Keratin treatment does not contain Formaldehyde, it will not straighten your hair until it is flat and lifeless, but it will leave it straighter and smoother. If you have frizzy hair or tight curls it will loosen and smooth them so you can then just wash and leave – plus it makes it VERY easy to blow-dry your straight.
The application process takes anywhere between 2 to 4 hours depending on the length and thickness of your hair. After the product is applied, it is sealed with a hot flat-iron which traps moisture, hydrates the hair, and creates an brilliant glossy finish. Results are visible immediately and the hair looks healthy and glossy.
Taking care of your hair after the Kerastraight Keratin Treatment is simple and the amount of time required to style your hair will decrease dramatically, in some cases its wash and go, others require some blow drying and minimum styling time. This treatment restores hair resiliency so that humidity, rain, or sweat will no longer leave you with frizzy hair!
The results last from two to four months and the straightening treatment fades progressively as hair is washed. As you repeat the treatment every few months or so, you will be able to see the improved quality of hair grown after the Kerastraight Keratin Treatment was applied.
We also do a Keratin treatment that lasts up to 30 days. we do a Moisture Mask or a Protein Mask.
The Moisture Mask is a highly concentrated treatment packed with lightweight moisture capturing ingredients Palmeira Tucuma and Carob Bean Extract. This nutrient-rich mask repairs & re-hydrates dry and damaged hair, leaving it feeling sumptuously soft and renewed with sensational shine.
The Protein Mask is an advanced blend of hydrolysed wheat proteins, designed to repair and reconstruct your hair. It forms a protein net which transforms fine, weak and damaged hair, leaving behind hair that shines, is significantly stronger and incredibly soft to touch.
KeraStraight Maintain Shampoo has been developed to ensure you enjoy maximum benefits and longevity from your KeraStraight Treatment.
This gentle shampoo, which can be used daily, is free from the aggressive ingredients sulphate and sodium chloride and contains our exclusive KS Complex to reinforce the seal of the treatment within your hair, providing longer lasting smoothness.
KeraStraight Maintain Conditioner has been developed to support and maximise the longevity of the KeraStraight treatment. KeraStraight Maintain Conditioner has been specifically designed to lightly moisturise the hair via its blend of complex proteins.
KeraStraight Maintain Conditioner contains KS Complex, this creates a protective film which helps repel day to day environmental stress. The low ph of 3.5 locks the hair shaft to protect and prolong the results of your KeraStraight Treatment.
This lightweight rinse has a beautiful, light tropical fragrance.
Olaplex is a bond multiplier containing a single active ingredient, Bis-Aminopropyl Diglycol Dimaleate. Olaplex works by finding single sulfur hydrogen bonds and cross linking them back together to form disulfide bonds before, during and after services. Disulfide bonds are broken via chemical, thermal, and mechanical processes.
Olaplex is the only product of its kind with 8 worldwide patents publishing soon. Olaplex is free of silicone, sulfates, phthalates, DEA, aldehydes, and is never tested on animals.